Shipping Policy
Home Decor & More — Shipping Policy
Last Updated: April 13, 2026
Thank you for shopping with Home Decor & More . We’re committed to delivering your items safely and in a timely manner. This Shipping Policy explains how orders are processed, shipped, and delivered.
1. Order Processing Time
All orders are processed within 1–3 business days.
Please note:
• Orders are not processed on weekends or holidays
• Processing time may be slightly longer during high‑volume periods (sales, holidays, new product launches)
If there is a delay with your order, we will notify you by email.
2. Shipping Rates
Shipping rates are calculated at checkout based on:
• Your delivery address
• Package weight and size
• Selected shipping method
We occasionally offer free shipping promotions on select items or order totals.
3. Delivery Estimates
Delivery times vary depending on your location and the carrier.
Estimated delivery windows:
• Standard Shipping: 7–14 business days (sometimes sooner)
• Expedited Shipping: 2–4 business days (if available)
These are estimates only. Once your package is handed to the carrier, delivery times are outside of our control.
4. Tracking Your Order
Once your order ships, you will receive a confirmation email with a tracking number.
Please allow up to 24–48 hours for tracking updates to appear.
5. Incorrect or Incomplete Addresses
Please double‑check your shipping information before placing your order.
If an order is returned to us due to:
• An incorrect address
• Missing apartment or unit number
• Refusal of delivery
…you may be responsible for additional shipping charges to resend the package.
6. Lost, Delayed, or Stolen Packages
We understand how frustrating this can be. While we will assist you in locating your package, please note:
• Once a package is marked “Delivered” by the carrier, responsibility transfers to the customer
• We are not responsible for packages lost or stolen after delivery
• If your package is delayed, please contact the carrier first for the most accurate updates
If you need help opening a claim with the carrier, we’re happy to guide you.
7. Damaged Packages
If your order arrives damaged:
• Contact us within 48 hours of delivery
• Include photos of the item and packaging
• Provide your order number
We will review the issue and offer a replacement or refund when appropriate.
8. International Shipping
At this time, we do not offer international shipping.
We currently ship within the United States only.
9. Contact Us
If you have questions about your order or need help with shipping, reach out anytime:
Home Decor & More
c/o Teresa Williams
2221 Barnum Ave, Unit B
Stratford, CT 06615
United States
📧 [email protected]
